• Nicbritton yorum yaptı,

    Hi Lucila My Name is Amanda and I run a guest House too - I understand what you mean about the customer expectations.  You can put as much as you want on the BDC profile.  I found a good way to get...

  • Nicbritton yorum yaptı,

    How rude - are you really talking down to me like this in this conversation? Obviously I didn't know what they were or I would not be asking.  Unfortunately I wasn't born with this knowledge and as...

  • Nicbritton yorum yaptı,

    We put a bottle of water for each person in every room.  All our bathrooms have shampoo and conditioner, shower gell etc.   We offer a packed lunch for their travel home at a small extra cost.  We ...

  • Nicbritton yorum yaptı,

    As an idea - set up a template thanking the guest for their custom saying how it was nice to meet them.  Explain how helpful a good review is for other customers and your business as a whole.  Send...

  • Nicbritton bir gönderi oluşturdu,

    Preferred Partner Programme

    To join the Preferred Partner programme it says you have to reach a certain criteria and one of those is to have a review score of at least 7.   In Bridlington, East Yorkshire, England - All the gu...

  • Nicbritton bir gönderi oluşturdu,

    Yellow stars next to each property name

    Please can someone explain to me what the little yellow stars are against the name of some properties. exampleI own The George Guest House and i do not have any yellow stars.  I know the yellow thu...

  • Nicbritton yorum yaptı,

    Thats a strange one? maybe he has to wait a few hours for it to go through properly?   There is no known reason why this wouldn't work but maybe the booking.com system hasn't released the room yet ...

  • Nicbritton yorum yaptı,

    Im on year two of using booking.com and it does get a lot easier.  At first it was so awkward to use but the more you play around with it the better it gets.  We have had a new interface since when...

  • Nicbritton yorum yaptı,

    I usually take the customers phone number for all sorts of reasons but if they are going to cancel and try not to pay then they will.  Its a shame and very disappointing but the only way to stop th...

  • Nicbritton yorum yaptı,

    Your currency, as far as i know is set to the country your property is based.  This doesn't effect customers from different counties paying in their own currency, if paying online or arriving at yo...