I am new on this site and ran already into difficulties.
When I first listed my property is was listed in error as an apartment. Two days ago a lady from booking.com contacted me and I pointed this out to her. I have a B&B with rooms en suit and charge per guest. This morning I get a booking for 2 adults with 3 children sharing for two nights, booking.com has charged them a single rate for 2 night. Besides the point that there is not way that 5 people can stay in one room, the rate is wrong ! I have added the rates as single and double but it seems like the system has only captured the single rate.
Hello sir, It is to be stated that my property is not being shown up on the search list. I am not being live on the website despite being registered for almost
Hi, I'm Zachary currently living in Winchester, Ca USA. I'm 35 years old. I'm new to Booking.com and look forward to being a new Host on here. Zachary L.
I am new on this site and ran already into difficulties.
When I first listed my property is was listed in error as an apartment. Two days ago a lady from booking.com contacted me and I pointed this out to her. I have a B&B with rooms en suit and charge per guest. This morning I get a booking for 2 adults with 3 children sharing for two nights, booking.com has charged them a single rate for 2 night. Besides the point that there is not way that 5 people can stay in one room, the rate is wrong ! I have added the rates as single and double but it seems like the system has only captured the single rate.
What shall I do????
Please help !