1. Cộng đồng
2. Tips & tricks
3. Check your insurance cover...

I have to say the story raises many questions - not the least being - how many people go out for the evening in Ireland with a sledgehammer...? Over the years however we have had milder versions of...

1. Cộng đồng
2. Tips & tricks
3. Check your prices!!

Update on this - apparently this 8% discount is international (UK and Europe certainly) and circa 18,000 accommodation providers are affected - Expedia are retaliating by price matching on all prop...

1. Cộng đồng
2. Tips & tricks
3. Check your prices!!

Well fluff, I guess only time will tell... I would be concerned from your point of view however, if they are funding this 8% discount then places taking the VCC system - that are local to you - wil...

1. Cộng đồng
2. Tips & tricks
3. Check your prices!!

More news fluff - I have just finished with the Booking.com Help Desk people (who apparently knew nothing about this!). Booking.com have apparently launched an 8% discount promotion (funded by them...

1. Cộng đồng
2. Tips & tricks
3. What do you do when guest does not abide by check-in check-out times?

I agree with fluff Henbar - option 3 would have been my choice. As I wrote earlier, I normally allow about 30-45 minutes after our stated check-out time, then knock on the door and say to the guest...

1. Cộng đồng
2. Tips & tricks
3. Risk Free Reservations

Mark54 - in my experience No reservation is "risk free" - the guests will always find some way round the system...

1. Cộng đồng
2. Great guest experiences
3. Who is your ideal guest?

As ever different people, different approach... we are heading for 30 years running our B&B - and I still enjoy socialising with the guests.  Always try to meet them as they come in to check ho...

1. Cộng đồng
2. Great guest experiences
3. Who is your ideal guest?

Oh I know exactly what you mean pibo and agree, but the socialising does I'm afraid tend to "come with the job" and can be great fun.  The trick being how to dis-engage when you want to eh?