Strange! The guest called me to say that they had arrived and were unaware that the booking had been cancelled and that I had answered her question about an extra bed not being available. She then told me that they had brought their own airbed for the third person!
I have made my listing very clear that only 2 people can stay and it is not suiable for children. There is no bed settee just a couch and the pictures show it all very well. I don't have access to airbeds or anything like that so I can't offer it.
My guess is that they were going to just turn up and expect me to be OK about it and if I wasn't then one of them would disappear until I finished the check in and then come back when I left. I have contacted BDC and they have cancelled the booking. I hate to lose the income but I didn't feel comfortable about it.
Strange! The guest called me to say that they had arrived and were unaware that the booking had been cancelled and that I had answered her question about an extra bed not being available. She then told me that they had brought their own airbed for the third person!
Now I'm confused.
Hi, thanks for the reply.
I have made my listing very clear that only 2 people can stay and it is not suiable for children. There is no bed settee just a couch and the pictures show it all very well. I don't have access to airbeds or anything like that so I can't offer it.
My guess is that they were going to just turn up and expect me to be OK about it and if I wasn't then one of them would disappear until I finished the check in and then come back when I left. I have contacted BDC and they have cancelled the booking. I hate to lose the income but I didn't feel comfortable about it.