f
1

Doubt about the age limit to check in

Hi, I’m Fabio, from Italy. I’m new on Booking.com.
I almost finished the configuration of my account, but I have a doubt.

I would like to accept guests of any age (even newborn babies): indeed, in section “Children”, question “At what age (and older) are children allowed?”, I answered “Any”.

Under section “Policies/Guest information”, I have to specify if there is an age limit to check in.

I intend to accept guests of any age, but I don’t want to have unaccompanied minors in my apartment (I basically cannot because of the Italian laws).
What does “Is there an age limit to check in?” exactly mean?
In case it means that children under a certain age cannot stay in my flat without adult relatives, I have to specify “18”, but I wouldn’t like this implies that I cannot accept any underage kid at all.

Anyone can help me to understand?

Thank you.


f
1
Fabio 4 years ago

Just to clarify my questions, I would like my account behaves in following way:

  • All guests above 18 --> OK
  • Some guest under 18; each of them has his/her legal tutor among the other guests (e.g. a mother with her minor children or newborn babies) --> OK
  • Some guest under 18, without his/her legal tutor --> I CANNOT ACCEPT THIS GUEST
a
1
Alistair Fairminer 2 years ago

Hi Fabio, I have this same question, two years after you? did you get any reply or an answer from anywhere? Thanks Ali

a
1
Afke van Kuiken 2 years ago

Hi Alistair,

I am working on a similar setup. Did you find an answer to this?

Thanks

a
1
Alistair Fairminer 2 years ago

Hi, tbh, Booking.com are not interested they don’t carry out any checks or verify anyone’s ID. It’s all up to you as a host. What I did was I put up a Ring doorbell after a minor issue at my flat. A few weeks later when a guest was not getting on contact with me right up to the date of arrival I had my suspicions something was not right. When my doorbell notified me of his arrival I could see he was clearly not 18 nor were the 13 mates he brought with him to his booking for 4. I live close so I told them to leave and they did. I never gave a refund as they had been in the flat and I had to re-clean. I notified Booking.com but again, not interested. I reported the behaviour breach. A party, later in the week I got a review of 1. I complained to B.com. Same response but got told if I had logged them as a no-show then they can’t leave any review. Get a ring doorbell.