• Debbie 进行了评论,

    You need to make them read. Guest checking in after hours will need a lock box code and or self check-in instructions should you not have them will result in early morning check-in. Guess must resp...

  • Debbie 进行了评论,

    Templates are great, Make as many as needed, different case scenarios  especially when you have a staff. We here have 1 for credit cards that declined. Letting then know that their reservation will...

  • Debbie 进行了评论,

    When the reservation is received, in the note section request a check in time and note. Check ins after lets say 9pm will receive an email with self check in instructions. Please make sure you have...

  • Debbie 进行了评论,

    If you are sure and have checked every avenue, channel, booking engine you use, then tell them to do a charge back  its the next best thing, then you can match the cc card with date and statements ...

  • Debbie 进行了评论,

    I do think its a great idea, however kids will be kids..NO devices unhappy guests..It might work short term but this generation loves gadgets.. You shouldn't use it as a babysitter but it works and...

  • Debbie 进行了评论,

    A wider offer of amenities is always better no matter if they use them or not.  Lake Worth motel  with 20 rooms, from petite studios, efficiencies with kitchen to 2 bedrooms units we have a few sma...

  • Debbie 进行了评论,

    IN the extranet all you need to provide is their reservation id # no names needed.  Register as many complaints as needed. You can also call them and explain you no longer want this guest to book w...

  • Debbie 进行了评论,

    We have a boutique Motel in the City of Lake Worth and an Extended stay. We find when reservations are made, either last minute or prior to. As we are a pre paid facility. Once we receive the reser...